The following document contains details of:
  • Order Policy - (Placing, Acceptance, Cancellation)
    • Details of the order-process
  • Delivery Policy
    • Details of the delivery methods, periods and charges that apply to any orders
  • Returns Policy
    • We understand that from time to time you may wish to return a product to us. This policy lists the steps you required to follow, such that we may deem the item(s) as “correctly returned”
  • Legal details
    • Specific legal definitions and obligations.
  • Privacy details
    • How we manage your privacy.
  • Cookie details
    • Details about any cookies used by the website(s).

Each of the sections above form part of the contract of sale between you and us.

These terms and conditions
  • apply to all of our customers, irrespective of their geographical location.
  • apply to all orders for products made through our website or by telephone.
  • are deemed to apply unless other specific terms have been agreed and confirmed in advance (in writing).

This document does not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015).

Our details

  • The website is owned and operated by Howarth of London Ltd (Company number 492396 registered in England and Wales).
  • Our principal place of business, and registered company address is:
    • 31 Chiltern Street, London, W1U 7PN, UK.
  • Our VAT number is GB 283 1051 27.
  • You can contact us:
    • by writing to the address above
    • by telephone on the number given on our website
    • by email to mailorder @

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London Hours
M-F:  9.30am - 5.30pm
Sat:  10am - 4.30pm
Sun:  Closed